Solution to the issues on Digital Learning Hub portal ICAI





Hello all!  Hope you all are doing well and safe at home. To sharpen the skills of members ICAI is offering online courses and publication free of cost. The publication was already available at ICAI site but on different places. So to give solution to problem of searching material at different places. A portal has been designed with the name Digital Learning Hub (DLH) learning.icai.org . But some peer friends are facing issues in accessing the courses and materials available with the portal.

So here I come with the solution of issues commonly faced .

System requirement and browser setting for accessing DLH.
  1. Mozilla Firefox (Latest version): Some courses are not accessible on Internal Explorer and even on Chrome so I suggest you to use Mozilla Firefox.
  2. Latest version of Java
  3. Adobe Flash Player (For some courses it is required)
  4. Allow pop up for this site.
This are the only requirements for this portal. I think this will help you to access the course.

Procedure to accessing the Portal
 
1. Login on DLH Portal:-  
                       You can login on this portal by using user ID and Password of SSP portal.  

2.  Accessing the course/publications:-

                        Subscribe the course you want to access. After subscribing it will be available to My Dashboard tab. Go to My Dashboard.  Click on the arrow appearing in right side of Course Name. then again click on drop down line appeared there. Now Launch button will appear. Click on launch. Course will open in New window. So make sure Pop up is unblocked for this site.  

 
3.  CPE hours allowed:-
                        CPE hours are allowed for some courses. Which will be automatically credited. You need not to claim it manually. you can see CPE hours on cpeapp.icai.org. Login to your account. You can see it in unstructured attendance under attendance tab.

These were the common queries which I came to know while accessing the courses. If you have others then let me know.


Don’t forget to give feedback.  
Stay Home, Stay Safe :-)